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Sydney Sales and Service - call 0404 043 349

 

 

Frequently Asked Questions

 

How much does it cost me to get a machine?

Do you sell vending machines?

How often do you service machines?

Can I choose what goes in the machine?

Can you provide healthy alternatives?

 

 

What happens if something goes wrong with the machine?

What machine is right for me?

Can you provide coffee machines?

Are you covered by insurance?

 

How much does it cost me to get a machine?

We install machines in your workplace for free. We keep them serviced, filled, and insured at our cost. Our revenue stream comes from the sale of snacks and drinks.

 

Do you sell vending machines?

No, we supply machines on a service arrangement only. To buy a machine, you will need to contact a vending machine distributor such as Automatic Vending Specialists or Professional Vending Services.

 

How often do you service machines?

Depending on the size of the site, this may be one or two times a week. Of course it is our best interest to keep the machines working and full of delicious snacks and drinks to purchase.


Can I choose what goes in the machine?

Yes, we have an extensive range to choose from. We can also guide you to the most popular products across Australia, and those suitable for particular sites (for example, clubs vs offices).

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Can you provide healthy alternatives?

Our drink machines generally include water and juice, and our snack machines include low fat and low calorie options. Contact our sales rep if you have special nutritional requirements.

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What happens if something goes wrong with the machine?

A hotline number is posted on each machine, and most of our service calls are answered within two hours. For small issues, you may choose to leave a post-it note on the machine and you will be reimbursed when the machine is next serviced.

 

If the machine is damaged, it is our responsibility to repair or replace it. We reserve the right not to place machines in hazardous areas.

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What machine is right for me?

Generally, you would need more than 20 people for a small vending machine, and about 50 people for a larger drink and snack machine. This can vary depending on the hours the machine is accessible, and the type of people who will be using the machine.

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Can you provide coffee machines?

Yes, although this is not our core business, so we prefer coffee machines to be alongside one of our regular snack and drink machines.

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Are you covered by insurance?

SnackMaster has public liability cover of $10,000,000, and privately insures all of its machines.

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© SnackMaster Vending 2010

PO Box 3290, Asquith  NSW  2077    Phone: 0404 043 349    sales@snackmaster.com.au